Privacy Policy
JAX Wholesale ("we", "us") operates jaxwholesale.net in Jacksonville, Florida. This policy explains what information we collect, how we use it, and your choices.
Information we collect
- Order information: name, email, phone number, and shipping address you provide at checkout.
- Payment information: payments are processed securely by Stripe. We never see or store your full card number.
- Messages: information you send us through our contact form, phone, text, or email.
- Browsing information: device, browser, pages viewed, and items added to your cart, collected through cookies and similar technologies. Your cart is saved in your browser.
How we use it
- To process, ship, and support your orders and arrange local pickup.
- To respond to your questions and send order-related messages.
- To improve our website and measure and show relevant ads.
- To prevent fraud and comply with the law.
Advertising and the Meta Pixel
We use the Meta Pixel on our website to understand how visitors use our site (for example, product views, add-to-carts, and purchases) and to show relevant ads on Facebook and Instagram. Meta may use cookies and receive information about your activity on our site. You can manage ad preferences in your Facebook ad settings, and you can block or delete cookies in your browser settings.
Who we share it with
We share information only with service providers that help us run our business — such as Stripe (payments), Netlify (website hosting), Google Firebase (order records), email providers, shipping carriers, and Meta (advertising measurement) — and when required by law. We do not sell your personal information.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for orders, legal, tax, and accounting purposes.
Your choices
You may ask us to access, correct, or delete your personal information, or to stop marketing messages, by contacting us. We'll respond within a reasonable time.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Contact us
JAX Wholesale, Jacksonville, FL — call or text (904) 582-2567 or email jaxwholesales@gmail.com.